Help and Healing Resources

Basic Needs 

Emergency 911: If you are in immediate danger call 911.

Basic Needs 211:Operates 24 Hours in English, Vietnamese & 140 other languages. Free, non-emergency information on available community services including assistance with basic needs, child & elder care, employment, health services, immigration, counseling & opportunities to volunteer or donate.

Intimate Partner Violence Providers - All Phone numbers are 24/7

AACI Asian Women Home:(408) 975-2739

Offers vital life-saving services to individuals and families affected by domestic violence.​

Community Solutions:

1 (877) 363-7238 (Sexual Assault and Domestic Violence)

1 (408) 683-4118 (Youth and Family)

Offers a variety of programs and services for children, youth, adults, and older adults. Programs include mental health services for all ages, support for survivors of domestic violence, sexual assault, and human trafficking, and housing programs for clients facing mental health and other challenges.

Maitri:1 (888) 862-4874
If you are facing domestic violence, emotional abuse, cultural alienation, human trafficking or family conflict.

Next Door Solutions: (408) 279-2962
Programs and services are free of charge and designed to empower victims and their families.

YWCA Silicon Valley: Domestic Violence Department Support Network Program: 1 (800) 572-2782

Alcohol and Substance Abuse Services 

SUTS - Youth System of Care (for youth under 21): (408) 272-6518
Offers confidential alcohol and drug outpatient, intensive outpatient (IOP), and residential services and aftercare services for youth and young adults up to age 21.

Substance Use Services​: For Adults 21 and over: 1 (800) 488-9919
Gateway provides assessment for level of care based on individual needs.

Alcoholics Anonymous: (408) 374-8511

Narcotics Anonymous: (408) 998-4200

Harm Reduction Program: (408) 792-5529 or [email protected]
Free syringe access and disposal, opioid overdose prevention (naloxone and fentanyl test strip kits with training), medication assisted treatment (suboxone and methadone) and referrals for medical and social services.

Youth and Gang Violence

The Billy DeFrank LGBT Community Center: (408) 293-3040

Provides a broad array of opportunities and programs, a dedicated and caring staff, a corps of volunteers, and a spirit of community that celebrates the many facets of our broad-based Lesbian, Gay, Bisexual and Transgender constituency.

Mayor’s Gang Prevention Task Force 

This database includes gang intervention, parent and family support, re-entry assistance, job training, personal development and health services.

Sutter Health Palo Alto Medical Foundation

Provides a list of local resources for teens in Santa Clara County, California.

Teen Dating Violence Prevention: 1 (800) 331-9474; Text  “love is” to 22522
Love is Respect promotes healthy dating relationships among teens & young adults.

Abuse and Crisis Hotlines 

Santa Clara County Suicide and Crisis Hotline: 1 (855) 278-4204
The hotline is a 24-hour, toll-free confidential suicide prevention hotline available 7 days a week for phone intervention and emotional support by highly trained volunteer Crisis Phone Counselors to help individuals who are experiencing different forms of crisis.

Contact Cares:1 (888) 247-7717 Youth; 1 (408) 850-6125 Crisis
Offers multiple confidential helplines for individuals of all ages. Trained volunteers provide supportive listening, counseling, crisis intervention, and referrals to callers.

Adult Protective Services - Report abuse of adults and elders:

1 (408) 975-4900; 1 (800) 414-2002
Adult Protective Services - All community members may report dependent adult/elder abuse to help ensure that victims of abuse can get the help they need as soon as possible.
California Youth Crisis Line (CYCL):1 (800) 843-5200
CYCL s a statewide, toll-free, 24-hour, confidential Hotline available to teens and young adults ages 12-24 and/or any adults supporting youth.

Report child abuse and neglect:
San Jose Area - (408) 299 - 2071
Gilroy / Morgan Hill Area - (408) 683 - 0601
Palo Alto Area - (650) 493 -1186
Anyone may report an incident of known or suspected child abuse/neglect. 

Family Resources 

Alum Rock Counseling Center (ARCC)- 24/7 CRISIS HOTLINE: (408) 294-0579

Offers programs for high-risk youth and their families focus on parent coaching, middle school student mentoring, life skills development, truancy reduction, gang-related services, mobile crisis response and counseling, child abuse and neglect prevention.

Bill Wilson Center - Crisis Line: (408) 850-6125

Offers a variety of services for adults, teens, and children.

Community Health Awareness Council (CHAC):(650) 965-2020

A nonprofit mental health services agency in Mountain View that provides support groups, classes and psycho-educational programs to local children, adults, and families.

Community Solutions (Morgan Hill, San Martin, & Gilroy)

Youth & Family Crisis Line: 1 (408) 683-4118

Offers a variety of programs and services for children, youth, adults, and older adults.

FIRST 5 Family Resource Centers
Works with over 65 non-profit organizations to ensure children are healthy and prepared for school, connect families to parenting resources and strengthen our community.

Parents Helping Parents, Phone: (408) 727-5775
Increases the quality of life for our most vulnerable by providing services, resources, and support for children with special needs, their families, and caregivers.

Healing and Grief

Centre with Living with Dying: (408) 243-0222

Serves children, adolescents, and adults who are dealing with grief and loss.

Silicon Valley Faces Victim Witness Assistance​: (408) 286-9663

Provides needed services for victims and witnesses of violent crime and to encourage their cooperation in the investigation of the case and prosecution of the offender.​

Suicide Prevention

ReachOut: Offers mental health support in a safe and supportive online space for youth.  

Each Mind Matters: Promotes ways to get involved in California’s Mental Health Movement to unite organizations and millions of individuals to create a California where mental health is a priority. Provides a safe and anonymous place for teens to get information and support from other teens regarding relationships, school, depression, stress, suicide, friends, parents, cutting, identity, and health.

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