STI and HIV Testing Services

 

Monkeypox, or MPX, is a disease that causes a rash and spreads through close contact in some communities. If you are experiencing symptoms you think may be related to MPX, please call your healthcare provider for an evaluation, or call 408-792-3720 to make an appointment at our STI Clinic. To learn more about MPX, visit sccphd.org/mpx.

If you are experiencing COVID-19 symptoms or have been told to isolate or quarantine, please refrain from utilizing in person services until you are symptom free for 24 hours and have completed your isolation and quarantine period.

The Crane Center offers a variety of low cost and free sexual health services:

A sexually transmitted infection (STI) is described as any condition passed through sexual contact, also known as a sexually transmitted disease (STD).

    Cost: $40 for adults and $5 for youth ages 12 to 17

    Location:  976 Lenzen Ave San Jose, CA 95126

     

    STI Testing for Patients with symptoms or known exposure, or to start PrEP or PEP

    By Appointment or Drop In

    Monday 12:30 p.m. - 6:30 p.m.

    Wednesday 5:30 p.m. -8:30 p.m.

    Thursday 5:30 p.m. -8:30 p.m.

    *Clinic will open for registration 30 minutes prior to posted times and will close to drop-in patients once maximum clinic volume has been reached each day. Therefore, we may close before posted times. To increase the likelihood that you will be seen, please arrive early. Please be aware that wait times may vary.

    Appointments can be made by calling 408-792-3720

    Location: Suite 1500A within the Refugee Clinic at 976 Lenzen Ave San Jose, CA 95126

     

    STI Testing for Patients with No Symptoms

    Appointment Only

    Please call 408-792-3720 to schedule an appointment

    Location: The Crane Center at the southwest side of the building at 976 Lenzen Ave San Jose, CA 95126

     

     

    Drop-in, no appointment needed

    Cost: Free for adults and youth ages 12 and older

    Hours:

    Monday 9:00 a.m. - 4:30 p.m. 

    Wednesday 9:00 a.m. - 4:30 p.m. - Closed until 12/7/2022

    Thursday 9:00 a.m.- 12:00 p.m.

    Location: Crane Center - 976 Lenzen Ave San Jose, CA 95126

    If you are newly diagnosed with HIV please see our Positive Connections Program for comprehensive and supportive services

    Read Here Are Some Things to Know Before Your HIV Test (English and Vietnamese).

    Notice September 26, 2022: Due to supply shortages, we are temporarily pausing this service until further notice. We apologize for the inconvenience and appreciate your understanding. Please check this page again for further updates on available supply.

    Drop-in, no appointment needed

    Cost: Free for adults and youth ages 12 and older

    Hours:

    Monday 9:00 a.m. -  4:30 p.m.

    Wednesday 9:00 a.m. - 4:30 p.m. - Closed until 12/7/2022

    Thursday 9:00 a.m. - 12:00 p.m.

    Location: Crane Center - 976 Lenzen Ave San Jose, CA 95126

    Drop-in, no appointment needed

    Cost: Free for adults and youth ages 12 and older

    Hours:

    Monday 9:00 a.m. - 4:30 p.m.

    Tuesday 9:00 a.m. - 6:30 p.m.

    Wednesday 9:00 a.m. - 4:30 p.m.

    Thursday 9:00 a.m. - 12:00 p.m.

    Location: Crane Center - 976 Lenzen Ave San Jose, CA 95126

    Visit our PrEP/PEP Program page to learn more

    We offer free and confidential services including:

    • PrEP/PEP counseling and navigation services 
    • Support to start PrEP 
    • Linkage to a primary care provider if needed 
    • Assistance in accessing programs that help cover the cost of medication partially or in full 
    • Referrals 

    If you have health insurance and need to find a PrEP provider, visit PleasePrEPme.org to find a provider near you.

    If you do not have health insurance, contact Santa Clara County PrEP Navigation Services line for assistance at 408-792-3720 or at  [email protected]

    The Positive Connections Program provides comprehensive case planning and coordination for those individuals who have been newly diagnosed with HIV, or are not currently in care in Santa Clara County. Our goal is to promote better health outcomes by ensuring access to healthcare and supportive services.

    We work together with community-based organizations and individuals to provide high quality care that is culturally and linguistically appropriate.

    Some of the services we offer are:

    • Access to primary health care
    • Linkages to benefits counseling, mental health, food and housing assistance, drug and alcohol treatment, emergency financial assistance, dental care, legal services, and case management
    • Vida y Salud, a support group for Spanish speaking clients
    • Patient advocacy
    • Partner counseling and referral through Partner Services

    Please call: 408-792-3720 for the Positive Connections Program

    The Public Health Department offers Partner Services. Partner Services is a program designed to inform a patient of potential exposure to HIV or an STI. As a notified partner, you can choose whether to be tested and can receive counseling about practicing safer behaviors to avoid future exposure to HIV and STIs. 

    If you are found to be infected, you can seek early medical treatment and practice behaviors that help prevent transmission of HIV and STIs to others. 

    Contact the Crane Center offers the following Partner Services:

    • Obtain materials on how to notify your partners
    • Schedule a dual notification with a trained Public Health HIV/STI counselor to help you notify your partner
    • Request a trained Public Health HIV/STI counselor to notify your partner anonymously 

    Partner Services is a free, voluntary, and confidential service and offered with all testing done at the Crane Center.

    Please call the Crane Center at: 408-792-3720 ​​​​​​​

    Need a reason to get tested for sexually transmitted infections (STIs)? ​

    Here are three: 

    • The most common STI symptom is no symptom at all, so the only way to know your status is to get tested.
    • Many STIs like gonorrhea, chlamydia, and syphilis are treatable and able to be cured, but if left untreated, these infections can cause serious health problems.
    • Young people in Santa Clara County and nationwide are affected by STIs surprisingly more than you would expect.

    The good news is that getting tested for STIs is one of the most important things you could do for your health, and our process is fast and easy at the Crane Center.


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