STI and HIV Testing Services

Last updated: 6/14/24

Monkeypox, or mpox, is a disease that causes a rash and spreads through close contact in some communities. If you are experiencing symptoms you think may be related to mpox, please call your doctor for an evaluation, or call (408) 792-3720 to make an appointment at the Sexually Transmitted Infections (STI) Clinic. To learn more about mpox, visit


Whether your test is positive or negative, get the sexual health services you need

The Crane Center offers free HIV, hepatitis C and syphilis testing, low-cost tests for other STIs, counseling, treatment, doxycycline for STI prevention or DoxyPEP, and pre-exposure prophylaxis (PrEP) or post-exposure prophylaxis (PEP) for HIV prevention. An STI is described as any condition passed through sexual contact, also known as a sexually transmitted disease (STD). Explore below to learn more. 

If the Crane Center is not in your area, check out other free, fast, and confidential testing locations near you or order a free HIV self-test kit.

Note: Schedule of services below subject to change.

    Cost: $40 for adults and $5 for youth ages 12 to 17

    Location:  976 Lenzen Ave., San Jose, CA 95126

    STI testing for patients with symptoms or known exposure, or to start PrEP or PEP

    By appointment or drop In

    Monday 12:30 to 5:30 p.m.
    Wednesday 5:30 to 7:30 p.m.
    Thursday 5:30 to 7:30 p.m.

    *Clinic will open for registration 30 minutes prior to posted times and will close to drop-in patients once maximum clinic volume has been reached each day. Therefore, we may close before posted times. To increase the likelihood that you will be seen, please arrive early. Please be aware that wait times may vary.

    Appointments can be made by calling (408) 792-3720

    Location: Suite 1500A within the Refugee Clinic at 976 Lenzen Ave San Jose, CA 95126

    STI testing for patients with no symptoms

    Appointment only

    Tuesday 9 a.m. to 4 p.m.

    Please call (408) 792-3720 to schedule an appointment.

    Location: Suite 1800 within the Crane Center at the southwest side of the building at 976 Lenzen Ave. San Jose, CA 95126

    Drop-in Monday/Wednesday/Thursday
    Tuesday by appointment only

    Cost: Free for adults and youth ages 12 and older

    Monday 9 a.m. to 4:30 p.m. 
    Tuesday 9 a.m. to 4 p.m.
    Wednesday 9 a.m. to 4 p.m. 
    Thursday 9 a.m. to 12 p.m.

    Location: Suite 1800 within the Crane Center at the southwest side of the building at 976 Lenzen Ave., San Jose, CA 95126

    If you are diagnosed with HIV and need to be connected to HIV care, please see our Positive Connections Program for comprehensive and supportive services.

    Here Are Some Things to Know Before Your HIV Test  (English and Vietnamese)

    The California Department of Public Health, Office of AIDS (CDPH-OA) expanded their OraQuick HIV self-test kits to all counties in California on January 23, 2023, through the Building Healthy Online Communities: Take Me Home program. You can order up to 2 free HIV self-tests every 90 days via an online portal. Tests are available to anyone 17 years or older, regardless of health insurance or immigration status.   

    Order a FREE HIV Self-Test Kit

    Drop-in, no appointment needed

    Cost: Free for adults and youth ages 12 and older


    Monday 9 a.m. to 4:30 p.m.

    Tuesday 9 a.m. to 6:30 p.m.

    Wednesday 9 a.m. to 4:30 p.m.

    Thursday 9 a.m. to 12 p.m.

    Location: Suite 1800 within the Crane Center at the southwest side of the building at 976 Lenzen Ave., San Jose, CA 95126

    Visit the PrEP/PEP Program page to learn more.

    Get free and confidential services including:

    • HIV PrEP/PEP counseling and navigation services 
    • Support to start PrEP 
    • Linkage to a primary care provider, as needed 
    • Assistance in accessing programs that help cover the cost of medication partially or in full 
    • Referrals for immunizations, STI prevention and other services, as needed

    If you have health insurance and need to find a PrEP provider, visit​ to find a provider near you.

    If you do not have health insurance, contact the Santa Clara County PrEP Navigation Services line for assistance at (408) 792-3720 or at  [email protected]

    The Positive Connections Program provides comprehensive case planning and coordination for those individuals who have been newly diagnosed with HIV, or are not currently in care in Santa Clara County. Our goal is to promote better health outcomes by ensuring access to healthcare and supportive services.

    We work together with community-based organizations and individuals to provide high quality care that is culturally and linguistically appropriate.

    Some of the services we offer are:

    • Access to primary health care
    • Linkages to benefits counseling, mental health, food and housing assistance, drug and alcohol treatment, emergency financial assistance, dental care, legal services, and case management
    • Vida y Salud, a support group for Spanish speaking clients
    • Patient advocacy
    • Partner counseling and referral through Partner Services

    Please call: (408) 792-5080 for the Positive Connections Program

    The Public Health Department offers Partner Services. Partner Services is a program designed to notify individuals of potential exposure to HIV or an STI. As a notified partner, individuals can choose to get tested and can receive counseling about practicing safer behaviors to avoid future exposure to HIV and STIs. 

    If you are found to be infected with an STI or with HIV, we can help connect you to early medical treatment and provide education on behaviors that help prevent transmission of HIV and STIs to others. 

    Contact the Crane Center for the following Partner Services:

    • Obtain materials on how to notify your partners
    • Schedule a dual notification with a trained Public Health HIV/STI counselor to help you notify your partner
    • Request a trained Public Health HIV/STI counselor to notify your partner anonymously 

    Partner Services is a free, voluntary, and confidential service and offered with all testing done at the Crane Center.

    Please call the Crane Center at: (408) 792-3720 

    The Harm Reduction Program supports people in reducing harm, such as when using drugs. It provides tools and support, like new needles in exchange for used needles, alternatives to injection kits, or medication assisted treatment and opioid overdose prevention supplies, to keep everyone healthier and safer. The goal is to empower people who use drugs with the choice to live healthy, self-directed, and purpose-filled lives.

    If you are currently living with HIV and are 50 years of age or older, the HIV and Aging Program can connect you to free medical or support services. 

    Call (408) 792-3720 or email [email protected]  for more information. You can also visit our website at

    Why should I get tested for STIs? ​


    • The most common STI symptom is no symptom at all, so the only way to know your status is to get tested.
    • Many STIs like gonorrhea, chlamydia, and syphilis are treatable and able to be cured, but if left untreated, these infections can cause serious health problems.
    • Young people in Santa Clara County and nationwide are affected by STIs surprisingly more than you would expect.

    The good news is that getting tested for STIs is one of the most important things you could do for your health, and our process is fast and easy at the Crane Center.

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